Online shopping has become a convenient and popular way to buy clothes and fashion products. However, not all online stores are trustworthy and reliable. Some of them may try to scam you by selling low-quality products, delivering wrong or missing items, charging hidden fees, or not delivering at all. One of these online stores is Ellwen.com, which claims to sell handmade woven fabric at discounted rates to the United States. In this article, we will review Ellwen.com and tell you everything you need to know about it before you decide to shop there.
What is Ellwen.com and what does it sell?
Ellwen.com is an online clothing store that sells cotton tops, two piece sets, dresses, and other fashion products for women. According to its website, it offers hundreds of products from the same manufacturer and discounts of up to 80%. It also claims to provide free shipping on orders over $79 and a 30-day return policy.
However, these claims are not backed by any evidence or guarantee. In fact, many customers have reported that Ellwen.com is a scam or a fraud that delivers poor quality products, wrong or missing items, delayed or no delivery, difficult or no refunds, fake or copied images, and suspicious company address and contact information.
Pros of Ellwen.com
Despite its negative reputation, Ellwen.com does have some positive aspects that may attract some customers. These include:
- Variety of products and styles: Ellwen.com offers a wide range of clothing products for women in different sizes, colors, patterns, and styles. You can find casual, formal, vintage, bohemian, ethnic, floral, striped, solid, and other types of clothes on its website.
- Low prices and discounts: Ellwen.com sells its products at very low prices compared to other online stores. You can find tops for as low as $9.99, dresses for as low as $14.99, and two piece sets for as low as $19.99. It also offers discounts of up to 80% on some products and coupons for new customers.
- Free shipping on orders over $79: Ellwen.com provides free standard shipping on orders over $79 to the United States. It also offers express shipping for an extra fee. The shipping time varies depending on the destination and the product availability.
Cons of Ellwen.com
However, the pros of Ellwen.com are outweighed by its many cons, which make it a risky and unreliable online store. These include:
- Poor quality and workmanship: Many customers have complained that the products they received from Ellwen.com were of very poor quality and workmanship. They reported that the fabrics were thin, cheap, rough, or synthetic, the colors were faded or different from the pictures, the sizes were inaccurate or inconsistent, the seams were loose or uneven, the buttons were missing or broken, and the zippers were crooked or stuck.
- Wrong or missing items: Many customers have also complained that they received wrong or missing items from Ellwen.com. They reported that they received products that were different from what they ordered, such as different colors, styles, patterns, or sizes. Some customers even received products that they did not order at all, such as a fleece jacket instead of a dress. Some customers did not receive their orders at all, even after waiting for months.
- Delayed or no delivery: Many customers have experienced delayed or no delivery from Ellwen.com. They reported that their orders took weeks or months to arrive, or never arrived at all. They also reported that the tracking information was inaccurate or unavailable, and that the customer service was unresponsive or unhelpful.
- Difficult or no refunds: Many customers have faced difficulties or impossibilities in getting refunds from Ellwen.com. They reported that the return policy was unclear or unrealistic, requiring them to pay for the return shipping cost, provide proof of purchase and photos of the products, and wait for a long time for approval. Some customers never received their refunds at all, even after sending back their products and following the instructions.
- Fake or copied images: Many customers have noticed that the images used on Ellwen.com are fake or copied from other websites. They reported that the images did not match the actual products they received, and that they found the same images on other online stores or social media platforms. Some customers even found their own photos being used by Ellwen.com without their permission.
- Suspicious company address and contact information: Many customers have doubted the legitimacy and credibility of Ellwen.com due to its suspicious company address and contact information. They reported that the company name and address provided on its website were fake or rented from a virtual address service provider. They also reported that the email address and phone number provided on its website were invalid or unreachable.
How to Avoid Online Shopping Scams
Online shopping scams are becoming more common and sophisticated these days, so it is important to be careful and vigilant when shopping online. Here are some tips on how to avoid online shopping scams:
- Check the website’s domain name and security: Before you shop on any website, make sure to check its domain name and security. A legitimate website should have a clear and relevant domain name that matches its business name and purpose. It should also have a secure connection (https) and a padlock icon in the address bar, indicating that your personal and financial information is encrypted and protected.
- Read customer reviews and ratings: Before you buy any product from any website, make sure to read customer reviews and ratings. A legitimate website should have honest and genuine feedback from real customers who have bought and used its products. You can also check other sources such as social media platforms, blogs, forums, or third-party review sites for more information and opinions.
- Compare prices and products with other websites: Before you buy any product from any website, make sure to compare prices and products with other websites. A legitimate website should offer reasonable and competitive prices for its products, without being too low or too high. It should also offer clear and accurate descriptions and images of its products, without being too vague or misleading.
- Use secure payment methods and avoid giving personal information: Before you pay for any product from any website, make sure to use secure payment methods and avoid giving personal information. A legitimate website should offer various payment options such as credit cards, debit cards, PayPal, etc., without asking for unnecessary details such as your bank account number, social security number, etc. It should also have a clear and transparent privacy policy that explains how it collects, uses, and protects your personal information.
- Contact customer service before and after placing an order: Before you place an order from any website, make sure to contact customer service before and after placing an order. A legitimate website should have responsive and helpful customer service that can answer your questions, resolve your issues, and confirm your order status. You can also use this opportunity to verify the website’s authenticity and reliability.
- Keep records of your transactions and track your order status: After you place an order from any website, make sure to keep records of your transactions and track your order status. A legitimate website should send you a confirmation email with your order details, invoice, and tracking number. You should also keep a copy of this email and any other communication you have with the website. You should also track your order status regularly and contact customer service if you encounter any problems or delays.
Conclusion
Ellwen.com is an online clothing store that claims to sell handmade woven fabric at discounted rates to the United States. However, it also has many negative reviews and complaints from customers who accuse it of being a scam or a fraud. Therefore, we do not recommend shopping at Ellwen.com, as it may pose a high risk of losing your money, time, and satisfaction.
If you are looking for a reliable and trustworthy online clothing store, we suggest you do some research and compare different websites before making a purchase. You can also use the tips we provided above to avoid online shopping scams and protect yourself from fraudsters.
FAQs about Ellwen .com
Here are some frequently asked questions about Ellwen.com:
- Q: Is Ellwen.com legit?
A: No, Ellwen.com is not a legit online clothing store. It has many negative reviews and complaints from customers who accuse it of being a scam or a fraud.
- Q: How can I contact Ellwen.com?
A: Ellwen.com provides an email address (service@ellwen.com) and a phone number (+1 323 216 7777) on its website. However, these may be invalid or unreachable, as many customers have reported.
- Q: How can I return or exchange products from Ellwen.com?
A: Ellwen.com claims to have a 30-day return policy on its website. However, this may be unclear or unrealistic, as many customers have reported. You may have to pay for the return shipping cost, provide proof of purchase and photos of the products, and wait for a long time for approval. You may also never receive your refund at all, even after sending back your products and following the instructions.
- Q: How can I track my order from Ellwen.com?
A: Ellwen.com claims to provide a tracking number for your order on its website. However, this may be inaccurate or unavailable, as many customers have reported. You may also experience delayed or no delivery from Ellwen.com, even after waiting for months.
- Q: What are some alternatives to Ellwen.com?
A: There are many other online clothing stores that offer similar products and styles as Ellwen.com, but with better quality, service, and reputation. Some of these include Amazon, Zappos, Nordstrom, Macy’s, H&M, Forever 21, etc.
